Airtel DTH
Pathetic Customer Service

I have never seen such a pathetic customer care service in my life. I am not

able to watch any channel since yesterday evening and made nearly 15 calls to

the Airtel Customer care with no use. Whoever attends the calls hold the line

for more than 20 minutes and simply disconnect the call without even informing

the customer.

I hope the new connections are coming to you because of the customer response

and if you are treating your customer like ¿DONKEYS¿ am sure that this is the

end of it. I am not going to suggest AIRTEL to any friends and if possible I

will give the bad customer care response examples.

I am sure that this mail also will not do much sense to my problem.

Suggestion: Please follow some good practices while setting up a Customer Care

Center at least an SLA.

Company: Airtel DTH
Country: India
State: Karnataka
City: Bangalore

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