Airtel DTH
Worst Service

Hi,

This is regarding my DTH connection No. 3005238837. This connection is not working due to some technical issue since 16th of April. I have given many complaints to airtel through phone. Every time they promise me to send their technician to rectify the issue. i have received few calls from your agent regarding this and none came till date. I receive messages to my mobile saying my complaint is rectified. But this is never attended by anyone.

Ever since i took the Airtel DTH from 11/9/10, i had 3 to 4 disconnections. Each time their techincian come and rectify, within 2 days some channels will not be working and need to do the ticketing once again. But i never faced any problem when i was using Sun Direct connection, which i was using for 3 years.

I have also approached airtel to cancell this connection and return whatever the investment i have done towards purchase of the DTH receiver and box due to your failure of attending the issue. My initial investment on the setup box along with the usage charges deducted from 16th april must be refunded to me immediately and by taking back the instruments supplied by airtel, otherwise, I am going to take legal action against Airtel in the consumer court.

Regards,

Ajayan N.

Company: Airtel DTH
Country: India
State: Karnataka

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