Airtel DTH
Plan Change

To management of Airtel / fellow consumers,

Airtel in Pune is about to attain the worst customer support award for the year, be it DTH Service or Broadband.

I have been using DTH service (3004005422) for last 2 years. I currently have south mega pack and have been wanting to switch to a-la-carte plan. I have tried numerous times to change on the website, and all I get is an automated e-mail from Airtel that they are processing the request. If you web technology is outdated why dont you scrap it.

The customer support want me to try over & over again. In the last conversation they have initiated disconnect by themselves.

I would like all customers to take note of these horrible customer service agents and not to go with Airtel DTH.

Regards

Madhu

91 8698659322

Company: Airtel DTH
Country: India
State: Maharashtra
City: Pune

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