Airtel DTH
Completely cheated by AIRTEL DTH (A/c got disable due to low balance)

Airtel Nodal,

Its utter disgusting!!! I have already received call from AIRTEL DTH on my number.

I had added 500/- to my account on 16th SEP and as per my Value pack it supposed to last at least 16th NOV.

However from this morning (28th OCT) my account is disabled due to low balance.

Could you please explain the legitimate reason of disabling my account for low balance.

I had added a channel top of which is not yet resolved .. Am not able to watch that channel since AIRTEL engineer yet to make alignment.

Provide me the legitimate reason at the earliest for low balance even though i had opted value pack UTV pack English top up whihc

usualy cost 250 to 280 per month.

What about the 9th OCT incedent call center guy?

Is any strict action has been taken care from AIRTEL side towards his misconduct of upgrading my pack to Ultra PACK or

simply my a/c has been charged for it?

Provide me LEGITIMATE reason...

I didn't get any response from AIRTEL so far. Keeping mum in this regards is not acceptable anyway.

Failing to justify about the balance with in two working days will compelled me to take AIRTEL DTH team to consumer court.

Kindly revert back though mail only about the Balance detail and

legitimate reason why its being deactivated on 28th OCT even though i suppose to have enough balance in my account.

Thanks

Company: Airtel DTH
Country: India
State: Tamil Nadu
City: Chennai

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