Airtel DTH Service
Registered mobile no. changed without information & one year subcription money consumed by somebody in 1 month

I have deposited the subcription money Rs. 3040/- for one year on 09.05.2010. We went to our native place Fatehpur for summer vacation. After returning from there on 29.06.2010 when we switched on the TV & receiver, got the message that our subcription has expired.

It was shocking because we had deposited the money for year. When called the customer care, we got the information that our money has exhausted because of using excess paid movies & etc. After enquiry we found that somebody changed our registered mobile no. & enjoyed.

I have question from Airtel, how they can changed our registered mobile no. without verification??? What is the company policy?? Who is the responsible for this??

My Airtel customer id is 3002242136

Company: Airtel DTH Service
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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