Airtel iptv
IPTV not installed despite payment

Dear Manager,

My landline number is 0120 4245101. I had requested an IPTV connection on this

landline and the product form 07 for digital TV interactive was duly filled and

submitted on 07 Dec along with a cheque for amount 1750/- This cheque has

been encashed and the balance is reflecting against my account.

I was promised that the connection would be installed within 24 hours, however

nothing happened in the next 48 hours. On 9 Dec I called 198 and lodged a

complaint (reference number 40701130) and was promised action within 24 hours.

AGAIN NOTHING HAPPENED.

Thereafter I sent a mail to 121@airtel.in with the above-mentioned details and received a reply which said that my request had been forwarded to the respective department and that they will contact me asap.

Today is 13 Dec and I still don't have IPTV for which I paid almost a week back.

HELP. IF YOU CAN.

rgds,

Sukhdeep.

Noida.

Company: Airtel iptv
Country: India

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