AIRTEL TV
Pre-paid credit deducted saying faulty input erro

Sir, I had paid Airtel TV Rs. 3700 on 21st June to recharge my set-top box. The service was fine until Feb. when, stating 'negative balance' it was withdrawn. I had not made any correspondence with Airtel tv in this regard.

I was later informed that I would have to trace the source and identity of the caller. No-one at Airtel takes responsibility for what they agree 'could be' a human error at their customer service department in inputting my customer ID instead of the persons who apparently called in to take the balance out from his own account.

The fine folk at Airtel's customer care obviously are at their wits end. They asking me to "just get a new connection sir".

."Yeah right, and use the ol' dish and stb for rain-water-harvesting?!?!

Please sort this out Airtel. A company of your stature should take responsibility of the folly and irresponsible actions of it's staff and employees. Not wash its dirty, unethical hands off and CHEAT A COSUMER.

Cmon, got no conscience?

A

Please look into te matte

Company: AIRTEL TV
Country: India
State: Delhi
City: East Delhi

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