Complaint / review / scam report
BSNL
Misguidance by customer care oporater

I am a existing landline & broadband internet customer of Bharat Sanchar Nigam Ltd(BSNL).

I have a Home 125 plan of bsnl & I was intrested to convert it to a home 250 plan.To know the process, I called BSNL customer care & I was suggested to order through phone by the operator and I did so.I was told that the plan will be converted witheen 15 days.When I could not get the service witheen the dew date, I called again for the assistance of customer care again & again and I was misguided every time.

So if U can accept my complain on behalf of all the customers who are suffering the specific reason, will be benifitted.
Author: Rohit


Offender: BSNL

Country: India   State: All India

Category: Miscellaneous

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