Dear Sir,
For your kind information, I Rajesh Paul resident of had applied for a new connection under my name to Shankar Gas Service (Dealer-Indane Gas Services), Srinagar, Gate No.2, Madhyamgram, Kolkata-129, West Bengal, on 18th May '09. While submitting the application, the person incharge gave me a number-2571 without acknowledging a signed receipt copy. I was also told to submit Rs.25 towards registered post to be sent to me for further confirmation on the connection. Moreover, I was asked to deposit a sum of Rs.4700/- towards the new connection. I requested that I shall not require the burner but it was said that burner comes as a mandate with the new connection.
On 4th June'09 I received back the same original copy of the letter submitted earlier, from the same agency without any confirmation on the new connection. I am holding the same letters and shall be able to produce if required.
Could you kindly advice of the below question;
a) Is it necessary to take burner from the company/agency inspite of a consumer not opting for the same during new connection?
b) What is the actual amount that should be deposited for the new connection.
Request your kind action on this.
Regards,
Rajesh Paul.
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