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Complaint / review / scam report
LG
TV front panel broken when taken for repai

Dear sir,

I had bought a TV LG LE 32 LE 7500 on july 4 th 2012. The next day itself there was some problem . The company sent service person and change a component inside after which it worked properly for 15 days. Then again the same problem repeated. This time they told us that it should be taken to the workshop for repair. They took the TV and after 40 days they returned the tv. We did not notice initially on the day they installed the TV. The next day we saw a Screw protecting from behind on to the front panel and there was a crack on the front panel. I complained the customer service so many times and they are putting the blame on us and not accepting the fault of theirs which is clearly seen . Till now it is not resolved. Its been more than one and half months. No action has been taken so far. During this time, again the problem recurred and they just replaced the component and not the broken front panel. What a pathetic service they provide and worst company or for that TV system they have.
Author: Dr. Rajiv N.P


Offender: LG

Country: India   State: All India

Category: TV & Radio

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