Bajaj allianz life insurance co ltd/Pol.no.30983585 under New Unitgain Plus -SP
Non-receipt of maturity cheque (maturity on 21/11)

I, Mrs. Yamini S Gawankar, Policyholder have submitted maturity

discharge form alongwith Original Policy document (pol.no.30983585),

pan card xerox, ECS form and cancelled cheque at SakiVihar Rd,

Powai, Mumbai Branch Office of Bajaj Allianz on 26/11. The person at the said

branch office took 3 hours to only accept the documents. I have

written complaint on 26/11 in the complaint register also. The

maturity amt is to be transferred in my Account within 11 working

days, as it was not transferred I have contacted the Head Office

at Pune on 21/12. The complaint no.is 14714893. On 23/12,

it is informed by their customer care centre that my maturity cheque was delivered to

SakiVihar Office, Powai on 14/12. Therefore, I once again

visited at Saki Vihar, Powai Office on 24/12. But the Branch

Manager, Mr Abhay Daas informed me that they don't have my cheque at

their office. Again I have waited there for 2 hours. But atlast no

solutions found. I have given my contact no. and address to Mr Daas

so that when the cheque is found he will inform me accordingly. Butre

since no reply from him again I have contacted twice to Mr Daas on

26/12 (Monday). But he said that the problem is with courier and

still I have no reply from him. I have sent email on 26/12 at life@bajajallianz.co.in regarding the same. I have once again contacted customer care centre on 27/12 and once again they have give

me complain no.14821239.

In view of the above, as one month is over after the date of maturity (maturity was on 26/11) why shouldn't I claim for delayed payment charges and mental harrasement charges from such a reputed Bajaj Allianz Life Insurance Company Ltd.

Kindly help me in this matter earliest. My e-mail is ygawankar@gmail.com

Yamini S Gawankar

Contact No.9920261919

Company: Bajaj allianz life insurance co ltd/Pol.no.30983585 under New Unitgain Plus -SP
Country: India
State: Maharashtra
City: Mumbai Suburban

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