HSBCcredit cards
Closing of cards
- 06-28-2011
- 269
I was having HSBC cards ..and was using it . however never took loan like I did on other cards like Citi bank, ICICI bank etc cards... I used it for some time. After few years suddenly they had asked me to pay yearly fees of Rs which I never paid in the beginning or before. I asked to close the card as I was having other free cards giving me good service like citi bank, ICICI bank HDFC bank etc..they ask me to pay 100 rs as closing charge and said the card is closed .their executive came and collected the fee . card as usual was destroyed and droped to the drop box.
After few months their collection centre started to ring me up and pay the charges of fees and interest and said they are not inform about the card closure..Despite repeated requests to them still they say our division has not been informed.
the complained and grievances still pending..
Company: HSBCcredit cards
Country: India
State: Gujarat
City: Ahmedabad