Kotak Mahindra Bank - Home Finance
Majorly Missing on Service and Commitment

The Home Finance Team and Customer Service are majorly missing on the Service and commitment towards the work they do.

- Provided wrong ECH code causing problem in fund transfer and charge the customer for delayed payments without any information.

- Bank misplaced / lost receipt provided by the builder and the orginal is still pending with the bank

- Delay to No communication for queries, numerous follow-up needed

- Lack of ownership of work, passing the buck is well played by the team

Please don’t recommend anyone to be customer of Kotak Mahindra Bank.

Company: Kotak Mahindra Bank - Home Finance
Country: India

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