Aarya Cabs New delhi
Issuence of extra charge without slip

Booked a cab on 19/06

Booking details given below.

Terminal 1D -New delhi to Sector 1OA Gurgoan.

Date-19/06, time-6.30pm.

Booking ref no-1000748115.

Vehicle No-DL 1RT 5187

Driver name-Prem Pal-9210007536

I have arrived 20min delay to departure point and i found the driver came to pick me at 7pm claiming that i was at parking so i came 10 min late. Once he took me to destination he was collected all these charges showed below.

Toll charge-Rs21 Rs66-Rs87.(Rs66 slip not provided)

Travel charge-Rs-227 (hand written slip)

Waiting charge-Rs-50 (20min waiting)

Parking charge-Rs-150 (No slip provided)

Total-Rs 514 claimed, not given computerised slip. Provided hand written slip.

Attached scanned copy for your reference.

I was asked him for parking and computerised slip told that at parking they have not provided me slip, my printer is also not working. I told without slip i wont pay parking money, he started arguing with me, same time i called to customer care center told me that without any parking slip plz dont give him money. So i told him i wont give u money, he replied that i dont want any money. Finally i have given Rs 514.Then he accepted and left away.

After leaving him I called customer care on 19/06 told that your complaint has been registered and we will revert back you within 48hr. But till 24/6 i havent got any reply.

As I am regular customer of aarya cabs i had very bad experience on 19/06.

Company: Aarya Cabs New delhi
Country: India
State: Haryana
City: Gurgaon

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