Booked a cab on 19/06
Booking details given below.
Terminal 1D -New delhi to Sector 1OA Gurgoan.
Date-19/06, time-6.30pm.
Booking ref no-1000748115.
Vehicle No-DL 1RT 5187
Driver name-Prem Pal-9210007536
I have arrived 20min delay to departure point and i found the driver came to pick me at 7pm claiming that i was at parking so i came 10 min late. Once he took me to destination he was collected all these charges showed below.
Toll charge-Rs21 Rs66-Rs87.(Rs66 slip not provided)
Travel charge-Rs-227 (hand written slip)
Waiting charge-Rs-50 (20min waiting)
Parking charge-Rs-150 (No slip provided)
Total-Rs 514 claimed, not given computerised slip. Provided hand written slip.
Attached scanned copy for your reference.
I was asked him for parking and computerised slip told that at parking they have not provided me slip, my printer is also not working. I told without slip i wont pay parking money, he started arguing with me, same time i called to customer care center told me that without any parking slip plz dont give him money. So i told him i wont give u money, he replied that i dont want any money. Finally i have given Rs 514.Then he accepted and left away.
After leaving him I called customer care on 19/06 told that your complaint has been registered and we will revert back you within 48hr. But till 24/6 i havent got any reply.
As I am regular customer of aarya cabs i had very bad experience on 19/06.
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