National Insurance
Insurance claim

Dear Madam/Sir,

This is bring to kind notice that I have insured my Maruti Swift Dzire Car (HR51 AD4568) with Natonal Insurance (Policy No 4812089). The vechile was bought on

25th Nov, 08.

On 03/08, I faced an accident at NH-58. I was going to get my family from a nearby plaCE Ghookna when in order to save a scootterist I was hit by an

approaching truck. My car was nearly fully damaged it hit the truck head-on and then turned down towards the right side. I had to be taken out by people from

the left side in which doing so they damaged the left side also., I was brought to the hospital and in the meanwhile some people ripped apart my cd -player

and battery. Somebody informed my relatives and then they took charge. The car was immediately brought to the nearby Regent Autolinks, a Maruti showroom.

Few days later when i visited the showroom no steps were taken to initiate claim proceedeing when my frieds had already provided them with the required

information and documents. Few days later i was informed a surveyor has come to inspect the accidental car. The proceedings started but the surveyor refused to

give claim for the left side and the accessories, which were fully covered in the policy saying that they were done damage by some miscreants and is not part

of the accidental damage.

Now It is very depressing that till date 16th dec '09 my vechile is not ready and when it was the surveyor started asking for more documents like police

report, third paty claim and then later started to verify my driving licence. Theses things could have been done earlier but just to delay the proceedings

this drama was staged.

The majority of the problem has been created by the surveyor Mr B.S .Khaatar posted with National Insurance company, New delhi.

I hope you will understand the problem and do the needful for this case.

Warm Regards

Pradeep tyagi

9312435116

Company: National Insurance
Country: India

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