Ersonnel
Non refund of partially waitlisted ticket amount

Dear Sir,

From: A K Tiwari, Sr. Manager (Proj.)

Sent: Tuesday, January 19 7:20 PM

To: 'etickets@irctc.co.in'

Subject: FW: Non refund of waitlisted E tickets for ACII and AC III

Dear Sir,

No action has been taken till today.

For your information, two sets of ticket of passengers each were booked on the same train and same date with same name of passengers on waitlist ticket with a hope that one are birth tickets in each ticket will be available on quota.

On the day of journey, 3 seats in AC-III was confirmed and 1 seat in AC-II .

I expect the refund of 4 passengers as it was in Wait list and same man can not travel in two births at a time

From: A K Tiwari, Sr. Manager (Proj.)

Sent: Thursday, December 10 5:19 PM

To: 'etickets@irctc.co.in'

Subject: Non refund of waitlisted E tickets for ACII and AC III

To,

General Manager (Operations)

Indian railway catering and tourism corporation Limited

In ternate ticket centre

State Entry Road

New Delhi -110055

Two set of tickets were booked on 03-06 on Internet

II AC ticket from Varanasi to Cuttack for four adults in Train No. 2876 for dated 07-06-09

PNR No. 2360733806 and Transaction ID : 0118600384 . All the above tickets were wait listed. On the day of journey i.e 07-06-09 out of 4 passenger, one passenger seat was confirmed on VIP quota on 07-06-09 and rest 3 passengers were in waiting list.

III AC ticket from Varanasi to Cuttack for four adults in Train No. 2876 for dated 07-06-09

PNR No. 2260776529 and Transaction ID : 0118604006 . All the above tickets were wait listed. On the day of journey i.e 07-06-09 out of 4 passenger, three passenger seat was confirmed on VIP quota on 07-06-09 and rest 1 passenger was in waiting list.

As per my understanding, the waitlisted passengers money is to be refunded automatically in case of e tickets.

When money was not received TDRs were filed on 12th and 25th June.

On December 1 I received only Rs. 651 against the first ticket booking. in my account. I was surprised to see the return money amount which is much less than of Rs. 4900 which is actually due for return.

I am attaching all the correspondence for your information and appropriate action.

I hope I will be able to receive the due amount immediately as already 6 months have passed.

I

Expecting early reply and refund.

Regards

A.K.Tiwari

Q-No. C-67 PPL Township

Paradeep (Orissa)

Mobile : 9937055863

Email: aktiwari@paraphos.com

The above case for refund of partially waitlisted ticket from irctc and railwy authority may please be initiated to get my hard earned money back.

Regards and with a hope

A.K.Tiwari

Company: Ersonnel
Country: India

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