Hero Motocorp
Service

Dear Sir,

Iam a customer using your Karishma ZMR vehicle since 6 months. I don’t have a single good experience regarding this vehicle. I have fed up so much with this. I have bought this vehicle from Calicut Koyenko Mobikes. Iam very sorry to say that my first experience regarding your service being lendered to me was pathetic. I experience a sudden break down in the first month of purchase. When I called the customer service they told me that they cant lender me any help at the present location and I have to carry the vehicle to their Kannur showroom which is nearly 25 kms from my home location.

With my own expence I carried the vechicle to that place. They kept my vehicle for one month and gave it back to me and at that time I had ensured them that no more trouble should be experienced as such in future. Iam very busy with my day to day business and I have no time to run behind these stupid issues. I was supposed to suggest this vehicle to my friends but now I can tell you very clearly that I wont do such big mistake.

This is my 3rd month after that service and again my vehicle is in complaint (ie., the fuel injecting motor has stopped working). When I called up the service centre they told that they would call me back but din’t get any response till this time.. I called up your Delhi customer desk today morning ie. 17/ 2/ 2012 and got the same reply from them. I cant take my vehicle the showrooms any more. Please help me

Regds,

Subash

Kunhiparambath house

Eranholi (po)

Thalassery

Kannur-670107

kerala

9995381116

9809801116

Company: Hero Motocorp
Country: India
State: Kerala
City: Kannur

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