ClearTrip.com
Travel agency

Hi, I booked my wife ticket from Delhi to London for kingfisher flight using cleartrip website, her name appeared to be incorrect on the ticket. I am logged in using my logon credential ie, puneet dwivedi and I am 100% sure I entered my wife name Nidhi as the passenger name but due to the fault in their webtool for booking the name appeared as Mrs. Puneet Dwivedi (which is my name with Mrs as intial).

I called them several time to correct the name but they didn't do that and at last I have to get the ticket cancelled and bear cancellation charge myself.

The email sent by them has my wife name corect as Nidhi but in the iternary the name of passenger is Mrs. Puneet dwivedi Female. which is ridiculous. They are not agree to accept their fault.

Company: ClearTrip.com
Country: India

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