Bajaj Auto Finance
Irresponsibility and Harassment by Bajaj Auto Finance

Hi,

I purchased Bajaj Platina on 2nd Oct using loan from Bajaj Auto Finance Loan No 577044004.

I have cleared my entire ECS payments on time. Not a single transaction was bounced.

I have 3 complaints against Bajaj Auto Finance.

1) The loan was for 2 years & hence Bajaj Finance used blank cheques issued (as security) for insurance of vehicle for 2nd year.

They didn’t issued me insurance paper & after 3-4 months (from expiry of 1st years insurance) they encashed that cheque.

But mean time I have taken insurance from some other insurance company.

I have to cancel 2nd insurance & bear the charges (which was Rs. 580) because of them.

2) After completion of 2 years of loan, with clean history, RC book was not returned to me.

I have started follow up after 1 year from completion of loan. The RC book was returned to me after many email exchanges.

3) I was suddenly stopped on highway, by Bajaj Finance person, saying that the loan is not repaid.

He took the bike keys. I told him that everything is clear, but he was not ready to listen. I demanded his I card. I was able to read Bajaj Auto Finance stamp on card & view his photo. Before I read his name, he snatched the I card from me. Since he was authorized person, I explained him that it must be a mistake. He says the bike number is 7198.

He didn’t remember the entire series of number. (My vehicle number is MH04 CV 7198). Finally he took out his papers & confirmed that the series is different. Later he apologies. But entire episode took place on road, which was humiliating for us. (No need to mention the delay caused at office due to this).

Why not their person first confirmed that the person they are harassing is a right person or not?

I am fade up with Bajaj Auto Finance service & my advice to all is “STAY AWAY FROM BAJAJ AUTO FINANCE”.

Regards,

Yogesh

Company: Bajaj Auto Finance
Country: India

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