Indian Railway
Refund not received for Wait listed tickets

I had booked online tickets (e-ticket) on IRCTC website for 4 people from Mumbai to Bangalore (Krishnarajpuram). All 4 were wait listed tickets at time of booking.

During Chart preparation only 1 ticket was confirmed and others were still wait listed, so only 1 passenger travelled, so I assumed that remaining refund for the Wait listed tickets would be automatically refunded, but I never got the refund. After waiting for few days, I called up IRCTC helpline, and they asked me to file TDR.

I filed TDR but still after many months, I have not received the refund. Infact TDR now shows incorrect status even though only 1 passenger travelled and it just mentoins that "Passenger travelled" as per records, where only 1 passenger travelled.

When I call up IRCTC helpline and other refund dept numbers, they dont answer properly and say that refund is still in process even though it shows something on website.

How can I get my refund now?

Here are the details:

PNR Number 8225038643

Booked On 18-10

Transaction ID 0071908232

Reference No: ekt200811130272347

Ticket Type eticket

Please help.

Company: Indian Railway
Country: India

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