Indian Railways
Harassment because of termination of train before the last destination station

My train ticket was reserved from New delhi to Amritsar AC Chair Car (Ticket No.79328711) (PNR No. 210-0598040)(Seat no. C3 48), Shane Punjab Express (TRAIN No.2497) on 31-12. The train was scheduled for departure at 6.40 A.M. but it arrived at 8.40 A.M.and departed at around 9 A.M.from New Delhi Railway station. The train was terminated at Jalandhar station without any proper announcement inside the train. A hawker told us that the train has been terminated. I was travelling alone with lot of luggage. The passengers had to shift in train named Hirakud Express which did not have adequate seating capacity & AC CHAIR CAR Coaches. Moreover, the second class coaches were also full & i had to go to Asr from Jalandhar standing. It was not at all properly planned. I had to stand with the crowd near the door of the train. I was mentally & physically harrased as I had to wait for the train for 2 hrs in the morning, get down at jalandhar station with loads of luggage because of which i got a sprain in my hand, then wait for the train at jalandhar station, went standing from jal to asr & reached asr at 7.15 P.M. instead of 2.15 P.M. I demand a compensation of Rs.2000 for the harrassment caused on my way to Asr & the expenditure incurred for treatment of sprain, as well as the full refund of the ticket amounting Rs. 438. Please process the refund as soon as possible.

Company: Indian Railways
Country: India

  <     >