My train ticket was reserved from New delhi to Amritsar AC Chair Car (Ticket No.79328711) (PNR No. 210-0598040)(Seat no. C3 48), Shane Punjab Express (TRAIN No.2497) on 31-12. The train was scheduled for departure at 6.40 A.M. but it arrived at 8.40 A.M.and departed at around 9 A.M.from New Delhi Railway station. The train was terminated at Jalandhar station without any proper announcement inside the train. A hawker told us that the train has been terminated. I was travelling alone with lot of luggage. The passengers had to shift in train named Hirakud Express which did not have adequate seating capacity & AC CHAIR CAR Coaches. Moreover, the second class coaches were also full & i had to go to Asr from Jalandhar standing. It was not at all properly planned. I had to stand with the crowd near the door of the train. I was mentally & physically harrased as I had to wait for the train for 2 hrs in the morning, get down at jalandhar station with loads of luggage because of which i got a sprain in my hand, then wait for the train at jalandhar station, went standing from jal to asr & reached asr at 7.15 P.M. instead of 2.15 P.M. I demand a compensation of Rs.2000 for the harrassment caused on my way to Asr & the expenditure incurred for treatment of sprain, as well as the full refund of the ticket amounting Rs. 438. Please process the refund as soon as possible.
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