Indian Railways
Refund of Money

Hello, My name is Jaydeep Barua, I booked a ticked through IRCTC from New Delhi to Guwahati in the month of Aug 10 for journey on 18 Nov 10, but due to some internet problem and technical glitch my connection was lost, the money for the journey was deducted, but i was not able to retrieve the E-Ticket nor could i note down the PNR No., further i mailed IRCTC regarding the mishap, firstly they could not understand the query for next 5 mails, by the time they understood i had to do another reservation by tatkal. After lot many correspodence (Approx 16-20 mails) IRCTC retrieved the ticket and now its blaming me for the lapse, funny thing i ams still unable to get the ticket from my account in IRCTC web, as it is not being reflected in booked ticket history. I even sent them the scanned copy of passbook. Kindly advise me further course of action.

Company: Indian Railways
Country: India

  <     >