Indian Railways
Tatkal Ticket

Sir,

I am A.H.Vasavada. Mrs. P.A.Vasavada and Mr. G.M.Vasavada, we all senior citizens were travelling together in same tatkal ticket on 19/1. Following are the details of journey:-

Date of Journey- 19/1

Station- Vadodara to Borivali (Mumbai)

PNR No.- 8552269512

Train No.- 19116

Train Name- Bhuj BDTS Express

Status of ticket- Confirmed S12/ 0009, 0010, 0012.

Ticket checker Shree Parmar during checking considered us passengers without ticket and charged us Rs.14, 440 vid. Receipt No. M 0584169 dated 19/1.

I showed my driving license to ticket checker to Shree Kapadia and Shree Parmar as proof of Id card referred in the ticket. The driving license valid throughout India bearing no GJ10/19570106080 is duly attested by Executive Magistrate Jamnagar. The Government accepts such attested documents because they equivalent to original and takes care in the eventuality of loss of the driving license. Therefore I cannot be fined by the ticket checker.

I a senior citizen was caused harassment by the ticket checker Shree Parmar who was not wearingidentity card explicitly visible to passenger. The contention to ticket checker that passenger failed to produce Id is not correct. I also showed my voter card no Gj/03/025/180010. Mrs. P.A.Vasavada voter card and Shree G.M.Vasavada showed pancard.

On the money receipt it is mentioned that passenger failed to produce original Id card. In this connection Shree Parmar to also mention on the receipt that driving license duly attested by the competent authority is shown but Shree Parmar refused to mention the proof which I had shown. This was necessary so that on the record it is clear that identity card duly attested was shown because by merely stating that passenger failed to show Id card is half-truth and unjust to the senior citizens travelling by tatkal ticket.

As a public servant the ticket checkers have to respect senior citizens and should not cause pain and strain and harassment by asking senior citizen to pay money immediately. They could wait for the passengers to get down at destination.

I now request a) Refund of extra ticket charge Rs.14, 440

b) Instructions to ticket checkers to be human, respectful and practical to senior citizens.

Company: Indian Railways
Country: India
State: Gujarat
City: Vadodara

  <     >