Indian Railways
Tdr process

Dear sir,

I have booked an e-ticket from chittor (CTO) to vijayawada (BZA) in Seshadri Express (PNR No.4334061864) for 20th October for four passengers but the ticket turned out to be partially confirmed with only one passenger's berth confirmed. So, I filed a TDR on 1st Nov for refund of the other three tickets. On 18th Jan I received a mail that the refund is cancelled without specifying any reason why it is so. I have tried to contact them with all the customer care numbers provided in irctc.co.in but none of them were responding.

The ticket is partially confirmed sir and i'm entitled for full refund of the waitlisted tickets because those passengers have not even traveled in that train. So, kindly take an action in this regard sir. The ticket id assigned by irctc to my request is [IRCTC #191944].

Thanks,

karthik

Company: Indian Railways
Country: India

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