Indian Railways
Unsatisfactory facilities in 2446 uttar sampark kranti express ac 1 coach on 17 Jul

I travelled in 2446 uttar sampark kranti exp from jammu to new delhi in ac 1 coach, cabin B, lower birth pnr no 2108214049. the floor and toilets were unclean, toilet was stinking, while the linen was satisfactory the blankets are old, torn on sides and at best ugly. i asked the attendant to give me a second pillow, he refused saying that he did nit have it. when i said that it is standard practice in ac 1 cl and if you cannot provide the pillow then please get me the complaint book. after asking him twice over a period of approx 20 mins, he still did not provide the complaint book. instead he brought a half pillow, probably from ac 2 tier with a dirty pillow cover. i have had similar experience in the same train earlier while travelling fro new delhi to udhampur in ac 1 on 30 jun.

Company: Indian Railways
Country: India
State: Jammu and Kashmir
City: Jammu

  <     >