Indian Railways / Refund for Train cancelled
Full Refund for Train Cancelled

Hello, I am Vimarash Rastogi, as I booked a railway ticket with Rs.1056 Amt under PNR 6232151651 on 10-09 for the date of journey on 11-10, from Lucknow to Jammu Tawi in train no.2331, but due to running late by more than 12 hours train was cancelled by railways for that day, so I filled a TDR as per the instructions given by the Railways Call Center Representative. As per the TDR rules if any train is cancelled by the railways because of running late or some other reason, passengers are liable to get 100% refund of the Ticket charge printed on the Railway Ticket after filing the TDR for E-Tickets. As the train was cancelled, but I was refunded only half the amount printed on the Electronic ticket i.e. Rs.528. So I want to lodge a complain regarding indian railways to credit back the remaining refund amount into my account. Moreover for the reference I am attaching a screenshot of my IRCTC portal with TDR filing history.

TDR Details

Transaction Details

PNR Number 6232151651 Booked On 10-9

Transaction ID 0142457696 Ticket Type eticket

Class SL Internet Service Charge Rs 20.00

Date Of Journey 11/10 Ticket Charge Rs 1056.00

Bank AXIS Total Rs 1076.00

Train No 2331 Railway Zone NR

From Station LUCKNOW NR (LKO) IRCTC Zone CCM/Refund, Northern Railway New Delhi

To Station JAMMU TAWI (JAT) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Meenu Rastogi 49 Female 0000/ Booked

2 Vishnu Rastogi 54 Male 0000/ Booked

3 Vimarsh Rastogi 24 Male 0000/ Booked

Reason For TDR: Train Cancelled.

TDR Status: EDR Approved

Reference No: ekt200910120768816

TDR Zone: NR

TDR Filing Date : 12-Oct

Refund Details

Refund Status: Refunded

Refund Date : 20-Oct

Refund Amount: Rs.528.00

Company: Indian Railways / Refund for Train cancelled
Country: India

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