Indian Railways -TC
Complaint against Ticket Collector - Mr Shivcharan (NCR 093)

Cars & Transport

Dear Sir,

I, along with my wife, travelled from H Nizamuddin to Agra by 2280 Taj Express on 13-03-10. My ticket was in waiting list (WL2 and WL3). However, I boarded the train in D7 coach and there were several others in the coach who were having waitlisted ticket and many with ordinary unreserved tickets.

While Ticket Collector, Mr Shivcharan, checked the tickets found few of the confirmed ticket passengers absent. But, instead of alloting the vacant seats to the waitlisted passengers, he alloted the seats to ordinary ticket holders who handed him some monetary benefit. Seat no 1 of coach D7 is one such case. There were few more cases like that, though I 'm not able to recollect the seat nos. correctly.

When I noticed this, I questioned him his actions. But, he tried to evade himself by asking me to contact ticket conductor of Coach No D5 & D6. In fact, I did contact him as well. But, both of them were not even ready to check the ticket (they didn't mark my presence in their charts). But, finally, after a long confrontation, he gave me one seat D7-104. After that, no of seats got vacant at Mathura but still he provided seats only to those who passed him monetary benefits.

All this is being faced by many other passengers day-in and day-out. Would senior officials notice this someday and take actions against such corrupt employees? Journey from Nizamuddin to Agra was just 3.5 hrs, so travelling without a seat was not a very great inconvinience. But when TC actions like Mr Shivcharan and his ally (TC for coach D5 &D6), then it hurts badly.

I would plead some top officials to take serious actions against Mr Shivcharan and his ally, not because I faced lot of inconvience, but to better the system.

My ticket details are as under

Ticket no: 82874366

PNR : 210-3835296

Passenger Names: S M Jain and Preeti Jain

Dateof Travel : 13-03-10

Train Name: 2280 Taj SF express

Hope we'll move a step forward.

Surendra M Jain


Company: Indian Railways -TC
Country: India
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