IRCTC
Can't open irctc account

Hi, i am not able to access my irctc account from last month. i enter my correct user name & password.

but i dont know what the problem is. i receive one mail from irctc&

Dear Customer,

You had requested for refund of e-ticket with PNR No.4417830563, which was booked using user-id "kedardare ". It is informed that the refund claim has been repudiated by Railways stating that the passenger has already travelled and has still claimed refund.

In view of the wrong claim of refund, the above user ID has been temporarily deactivated.

For further assistance, you may contact care@irctc.co.in.

I reply the mail..but still not get any response from there..

please let me suggest for the problem.

Thanks in advance.

Regards,

Kedar Dare.

Company: IRCTC
Country: India
State: Karnataka
City: Bangalore

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