IRCTC
Incomplete reservation

Hello,

Today (04/12) I have done an online transaction to purchase a ticket on 8478 KALINGA UTKAL Express from Rourkela to Jaleswar boarding on 06/01 for J Sahu & D Nayak. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do? com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,

Subhranshu Pandit

Call me: 09861238065

Company: IRCTC
Country: India

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