IRCTC
Debit from A/C without successful booking of ticket

Sir,

I had been trying to book an E - ticket from Hajipur Jn. to Ambala Cantt in Train no. 2203 (saharsa amritsar garib Rath Exp) for journey on 03 Oct. During payment using SBI Debit Card No.6220180594200017798, an error occured and booking could not completed due to system problem. So latter I subsequently tried to book the ticket for the same journey, in which ticket is successfully booked. Later on when I visited SBI ATM and Took Mini statement of my above said A/C, I noticed Double transaction of ropees 660. It means fare has been debited for both attempts. I have also checked my booking history in which only one such booking has been done.

There fore it is requested to look in into matter and credit the above said ammount back in my account.

Company: IRCTC
Country: India
State: Chandigarh

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