IRCTC
Erth allocation while ticket booking

Hi,

Amazingly so, the IRCTC e-ticket booking looks to be becoming funny piece of software written by incompetent engineers. Here is the case I am facing now.

I want to book a ticket with following details:

Train No: 12273 / HWH NDLS Duronto

From: HWH TO: NDLS

Date of journey: 07-03

Date of Booking: 29-12

Passengers: 1. Male/30yrs (me); 2.Female/30yrs with one kid of 2yrs

Present availability: 453 in general quota (max sit is around 500/600 in general)

While I am going to book this ticket on IRCTC web with "at least one lower berth" option (for the kid/female); it is saying that the ticket cannot be booked for lower berths are not available.

This is ridiculous!!! Hardly 10/20% ticket is gone, there has to be a lot of lower berths available. Considering a kid of 2yrs is also travelling, I don't know how it denies offering a lower berth. I have tried three times (twice yesterday, once today). Same error repeated.

Do you think this is a real case of scarcity of lower berth where 453 sits are available!

Please offer some tea/coffee to the staffs/engineers who wrote the software. There must be some serious flaw! I faced the same problem earlier when 250 sits were available. I thought maybe all earlier people has opted for lower berth and with 40/50% booking done it may be possible. But I came to know now that this is not a real case of un-availability. It is a human error that seriously affects the traveller.

Please take corrective action on the same.

Company: IRCTC
Country: India

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