IRCTC
Egarding de activation of user id

Dear sir,

I have booked a ticket from haridwar to gorakhpur for travel on 14.04.2010 in kumbh mela special. in pnr no.2533233233 from my irctc user id "sudha rungt".and due to abonormal delay of the train in which the ticket was booked we have travelled by other train on the same date which ticket detail is given under and i have filed tdr regarding for PNR

No. 2533233233. I became shocked and surprised to see mail that

railway is saying that passenger has travelled on the ticket. I do'nt

know who have travelled on that ticket because due to very abnormal

delay of train no. 0524 in which our ticket was booked, we decided to

travel by road from haridwar to moradabad and talked to my son in law

in moradabad to booke our ticket in any train in which resevation is

available. He booked our ticket from his IRCTC user Id Muditgoel2 in

train no. 8104 jalianwalabagh exp from moradabd to faizabad on the same

date 14.04.2010.and again travel by road from faizabad to gorakhpur how

it is possible. The detail of our ticket booked in train no 8104 for

14.04.2010 is as under:

Name of passenger transaction id pnr no.

1. vinod rungta (vinod Kumar) 0203363879 2534219604

2. Sudha Rungta (sudha devi) 0203361477 2305139229

3. shweta 0203361477 2305139229

4. G.S.Tibrewal (Gauri Shanker) 0203360180 2105139082

5. Shakuntala devi 0203360180 2105139082

One side we have faced lot of problem due to delay and other side

railway is saying that we have travelled. so you are requested o varify

our details and re consider for refund. as we are very frequet

traveller of Irctc. I have received one another mail that my user id "sudharungt" of irctc is de activated due to false tdr filed my me.

you are requested to enquire the matter and reactivate my user id. I further request that in between the enquiry period activate my user id for print or cancel the ticket in this user id as i have not noted outside any pnr no. booked in this user id and susupend further booking from this id till irctc not satisfy our representation.

I hope you will consider the matter softly as i am very old user of irctc site and faith on my version.

Thanking You

Sudha rungta

Company: IRCTC
Country: India
State: Uttar Pradesh

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