IRCTC
TDR -PNR NO.8143830287 :- EVEN THOUGH 10 MONTHS HAD PASSED- I YET DIDN'T RECEIVE MY REFUND". FROM IRCTC?

On receiving an email from IRCTC on 12th feb I was not only upset but also felt insulted. I had already informed you before hand that we couldn't travel on 17th of June 'cause shaktipunj was 13 hours late as per the information given by the railway inquiry office of Dhanbad station.

We had to travel via bus to Kolkata as we had an appointment with the eye specialist in DISHA EYE HOSPITAL, Barrack pore at 8.00 AM. on 18th June.

We had been in the same hospital till 10.30 AM and returned back on the same day to Dhanbad via COALFIELD express with reservation. I have the documents of Disha eye hospital as evidence and our return tickets can be verified from your records of passengers traveling on that day.

I'm writing all this 'cause now it is not only a question of refund of Rs 290/-, it has become a matter of my prestige. I'm ready to bring this matter up to the consumer forum as we have not traveled that day and how can the railway show after 10 months that we have traveled on that day (via Saktipunj, Train No.1447)??

I again wrote the concerned authority an application regarding the re opening of the same (TDR), but I didn't receive any solution yet!!

With regards

Anupam Chatterjee

email id: anpamchatterjee88@yahoo.com

Company: IRCTC
Country: India
State: Jharkhand
City: Dhanbad

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