IRCTC
Ambiguity in the Train e- Ticket Issued

Hello Sir/Madam,

This complaint is regarding the e-Ticket issued to me for BSL to Pune dated 9th Oct.

Below are the details of the journey.

PNR NO: 242-5976438

Transaction ID : 0389053138

Train No : 15018/GKP LTT Exp.

Booking Date: 09 Sep 2011

Date of Journey & Departure Time : 9th oct 17.55 PM

Booking Status: Confirm/S2/0070/UB

Confirm/S2/0069/MB

The Ticket issued to me was for Train No : 15018 (GKP LTT EXP) and Unfortunately, I have to board the Train 11040 (Maharashtra Exp).

After half-an-hour confusion over the boarding the train, TTE on the Bhusawal station told us to board the train 11040 and sit on the same seat No printed on your ticket. He also told us that there is Gorakhpur Quota in 11040 (Maharashtra Exp) for S2 Coach.

But there is not any single word or instruction stating that we have to board 11040 train though the ticket has been printed with the boarding Train No as 15018.

Any educated person like me will miss the train if didnt enquire about the 15018 train cautiously.

I request Railway authority / IRCTC or The Concern authority to take the responsibility of this matter and Please provide enough instruction to board the train. The ambiguity between Gorakhpur Quota present in 11040 (Maharashtra Exp) wont able to come to any one's mind unless and untill he also becomes the victim of such mis-management in the Ticketing system.

This complaint has been put up so that the other people wont become victim of such ambiguious Ticket.

Thanks & Regards,

Sharad M.

Company: IRCTC
Country: India
State: Maharashtra
City: Pune

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