IRCTC
E-Ticket REFUND
- 03-18-2012
- 213
Dear Sir,
Till approximately 148 days crossed but yet i have not get my e ticket refund, please confirmed me as early as possible.
Thanks.
NABA GOPAL MAHATO
& On Fri, 17/2, care@irctc.co.in wrote:
From: care@irctc.co.in
Subject: Re: Fw: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET.
To: ngmahato@yahoo.com
Date: Friday, 17 February, 8:15 PM
Dear Customer,
We deeply regret for the inconvenience caused to you in this regard.
Your request has already been forwarded to the concern department. As soon as we will be in receipt of any response in this regard, the same will be updated to you. Please co-operate with us.
Thanks & Regards
Rajesh Kumar
Executive, Customer Care,
care@irctc.co.in
Ph: 011-39340000
www.irctc.co.in
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Subject: Re: Fw: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET.
From: ngmahato@yahoo.com
Date: 02-17 17:33:41 05:30
To: care@irctc.co.in
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Dear Sir,
Please look in to the below matter as early as possible.
Thanks.
NABA GOPAL MAHATO
& On Wed, 15/2, care@irctc.co.in wrote:
From: care@irctc.co.in
Subject: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET.
To: ngmahato@yahoo.com
Date: Wednesday, 15 February, 8:38 AM
Dear Customer,
We have forwarded your request to the concerned department. It depends upon Railway Authority and refund granted by the Railway shall be credited your account according to their decision.
Thanks & Regards
M Haque
Executive, Customer Care
care@irctc.co.in
Ph: 011-39340000
www.irctc.co.in
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Subject: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET.
From: ngmahato@yahoo.com
Date: 02-15 13:25:20 05:30
To: care@irctc.co.in
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Dear sir,
Please look in to the below matter as early as possible yet i have not receive the refund.
Thanks.
Naba gopal mahato
MOBILE NO-9810480779
& On Thu, 2/2, care@irctc.co.in wrote:
From: care@irctc.co.in
Subject: Re: Fw: Re: Fw: REFUND OF E TICKET.
To: ngmahato@yahoo.com
Date: Thursday, 2 February, 11:11 AM
Dear Customer,
With regards to your mail we would like to inform you that and according to the PNR number 6300912301 you have filled the TDR on Dated"- 24-oct to Northern Railway and your refund is in still under process. Refund under this category is processed by the railways under the present commercial rules, We have already issue one reminder to concern Railway on Dated: - 31-Jan for Refund. Once the refund is received from the railways the balance will be credited to your account.
Thanks & Regards
Rajmani Pathak
Executive, Customer Care
care@irctc.co.in
Ph: 011-39340000
www.irctc.co.in
[298739]
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Subject: Fw: Re: Fw: REFUND OF E TICKET.
From: ngmahato@yahoo.com
Date: 01-28 12:05:35 05:30
To: care@irctc.co.in
Cc: khmuni@sansad.nic.in, msrb@rb.railnet.gov.in
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FYI
& On Sat, 14/1, care@irctc.co.in wrote:
From: care@irctc.co.in
Subject: Re: Fw: REFUND OF E TICKET.
To: ngmahato@yahoo.com
Date: Saturday, 14 January, 5:26 AM
Dear Customer,
We would like to inform you that your below enclosed email has been forwarded to the concerned department. You will receive a reply in this regard shortly.
Thanks & Regards
Paromita S
Executive, Customer Care
care@irctc.co.in
Ph: 011-39340000
www.irctc.co.in
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Subject: Re: Fw: REFUND OF E TICKET.
From: ngmahato@yahoo.com
Date: 01-11 12:51:57 05:30
To: care@irctc.co.in
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Dear Sir,
As per your trailing mail 90 days are crossed but yet the refund of my E- ticket was not received. I can understand what is going on your Railway Department.
Thanks.
NABA GOPAL MAHATO
&-- Forwarded Message &--
From: "care@irctc.co.in"
To: N.G Mahato
Sent: Sunday, 30 October 10:17 AM
Subject: Re: REFUND OF E TICKET.
Dear Customer,
Kindly note that your refund is in process through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the same will be credited to your account.
Thanks & Regards,
Lalita
care@irctc.co.in
www.irctc.co.in
011-23340000
&-- Message from ngmahato@yahoo.com &&&
Date: Sat, 29 Oct 12:03:54 0530 (IST)
From: "N.G Mahato"
Subject: REFUND OF E TICKET.
To: care@irctc.co.in
Dear sir,
I booked E ticket for BBS RAJDHANI EXPRESS for 9/10 PNR NO-630-0912301 from ADRA JN to NEW DELHI but at the departure time only one passenger was confirmed another three passengers were W/L 1, W/L 2 and W/L 3.
There fore the balance passenger fair should be refund to my a/c.
Thanking you.
NABA GOPAL MAHATO
Dear Sir,
Please look in to the below matter as soon as possible.
Thanks.
NABA GOPAL MAHATO
& On Mon, 12/3, N.G Mahato wrote:
From: N.G Mahato
Subject: Fw: Re: Email From IRCTC
To: care@irctc.co.in
Date: Monday, 12 March, 9:49 AM
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& On Mon, 12/3, N.G Mahato wrote:
From: N.G Mahato
Subject: Fw: Re: Email From IRCTC
To: tdrprocess@irctc.co.in
Date: Monday, 12 March, 7:40 AM
Dear Sir,
As per the trailing mail i attached the documents (a) E mail print out with TTE confirmed.(b) Final status of ticket.
I there fore requested you to kindly look in to the matter so i get the proper judgement.
Thanks.
NABA GOPAL MAHATO
& On Fri, 9/3, tdrprocess@irctc.co.in wrote:
From: tdrprocess@irctc.co.in
Subject: Email From IRCTC
To: ngmahato@yahoo.com
Date: Friday, 9 March, 5:31 AM
REGRET Dear Customer, With Reference to your PNR No:6300912301, we regret to inform you that refund is not admissible as informed by Railways through their letter no: RF1/22716/11-12/A1/01.02.12/NR and the reason being : 292-NR/110 Failed to collect TTE certificate in support of the claim. The case is repudiated. In case you require any further assistance, please mail us at tdrprocess@irctc.co.in or call us on 011-23345900 With regards, TDR TEAM
Company: IRCTC
Country: India
State: Haryana
City: Gurgaon