IRCTC
Ticket not booked but amount debited from bank account

I tried to book tickets for 6 persons on 24.10.2011 through irctc for the journey from Mumbai (LTT) to Kozhikode (CLT) by Train no.12201 for journey on 30-12 (3 A class), Train Name KCVL Garib Rath. On taking the "PAY" option, my computer got stuck and an error message was generated. The same thing happened when I tried to book once again. Even though no ticket was generated, my SBI accounted was Debited with Rs.4050.00 on both the occassions. The reason why I inform that no ticket was generated is because the status of the ticket availability did not change (W/L 28). The same thing also ocurred when I tried to book on 25.10.2011 also. Thus a total amount of Rs.12, 150.00 (4050x3) had been Debited from my SBI account No.31622689731 and Debit card No. 6220180086100417475. Pl. look in the matter and refund the amount in my bank account at the earliest. (my E-mail ID is surendranathfci@gmail.com . thanking you.

Company: IRCTC
Country: India
State: Kerala
City: Kozhikode

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