IRCTC
Amount deducted from my account without getting ticket

Hello,

Today (17/10) I have done an online transaction to purchase a ticket of kyn to bsl of train RJPB express. Unfortunately after the payment was made through SBI payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do? com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Company: IRCTC
Country: India
State: Maharashtra

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