Travelocity
Refund not provided

My experience with Travelocity is as pathetic as other people have mentioned.

I was booked a ticket to travel in Februaury and cancelled it after one week and 3 days before the travel. The Customer Care executive told that it would take 2-5 working days to refund my money. But now even March is over till now I haven't received it.

The best thing is calling the customer care, the Toll Free Number is never available, if you call on the toll number in India, first it'll charge you the STD fare, you have to wait for exactly 19.05 minutes, then the call will be automatically disconnected, that too without connecting to any of the Customer Care executives. For me this happened umpteen times. One day I was lucky my call was received, this Guy tells that your refund was processed last month itself you ask the Bank guys, when I ask Bank people they tell no such money is sent back. Again when I try to connect daily my call goes unattended and I have to pay for the call charges. My phone bill is now more than the refund expected. These Travelocity guys are a total waste.

Company: Travelocity
Country: India

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