Jetlite airline
Horrible Treatment

I had booked a ticket for my wife and child the S2 233 which got cancelled on 25th Dec and was given a new flight S2235 .This flight had to start from Lucknow destined to via Delhi Bangalore. This flight started at 9:10 pm at lucknow and reached delhi at 11:00 pm after one hour Jetlite staff informed the will not go forward and delhi to bangalore flight is cancelled. They gave a flight for next day 26 th Dec 6:00 pm for Delhi to bangalore. When my wife reached at 4:00 pm 26 th Dec Jetlite staff was unable to allocate her the ticket they harassed her by telling to check with other counter and this happened 6 times. One of the counter ladies said this flight is not scheduled for Dec 26 th 2010 . My wife with 3 month baby in hand was to told to go to 6 counters it was very strainous till my wife asked for manager on duty. The manager on duty gave her the ticket. The Jetlite staff is very uneducated of moral ethics at the same time they are unaware of the processes within their airlines. I have made a comittment not to book a Jet lite flight in future.

Having paid the money explaining the situation more than 6 times for any person is strainous. Such Airline doesnot meet any standards of respect for a human being and will only create pain for passengers in future.

Company: Jetlite airline
Country: India
State: Delhi

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