GO AIR
REFUND

justright
03-21-2010
71

From Mayur Shah hide details 7:08 pm (56 minutes ago)

to feedback

date Mar 21 7:08 PM

subject Reminder-IV, for REFUND OF Ticket no.. JS352F1 flightno.171 dt.02-Jan

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&&&- Forwarded message &&&-

From: Mayur Shah

Date: Jan 23 8:03 PM

Subject: kind AttN; Mr. Jehangir N Wadia

To: feedback

Date: 21-Maech

Attn: Mr. JEH WADIA

To,

Mr. Jehangir N. Wadia

Managing Director,

GO AIR LTD.

Paper Box House,

Off Mahakali Caves Road

Andheri-East

MUMBAI.400093

SUB:-REFUND OF Ticket no.. JS352F1 flightno.171 dt.02-Jan

Dear Sir,

My agent reported that 77 days have been elapsed but there in no refund sent by you. Quite strange and pity on you. That Flight career which boasts for international standards fails to pay refund to genuine customers.

I thank you for the sympathetic approach and understanding my inconvenience for unability to board flight no.171 dt.02-Jan Ticket no. JS352F1 due to bad weather.

I wrote to my Agent regarding refund but there is no reply from them. Jwalaji Tours - Amritsar Tel No. 09357257638, 0183-2546731

I contacted them 4 times (during 16:45 to a7:30 hrs.)on 02-Jan from Amritsar Airport. I had proof of this in my mobile bills.

Ultimately I am the sufferer. So I am approaching you directly.

You read the my case. A passenger suffered from natural calamity and unable to Travel.

You should refrain yourself from taking advantage i.e. "saying no refund." to a passenger like me who suffered the circumstances out of control due to natural calamities.

You are, therefore, once again requested to consider this as a special case and grant me the refund.

Hope to hear from you.

Thanks,

Mayur Shah

P.s.: This is for you kind information that Air India gave me full refund for their fkight. Govt of INDIA undertaking concern worked faster and nicely as compared to your boasting of INternational Standards.

c.c.: GO AIR LTD.

MUMBAI.

Details:

My tickets were to fly fm Amritsar to Mumbai via Delhi connection on 02-Jani.e (1) Amritsar to Delhi and (2) connecting flight of yours -Go Air- Delhi to Mumbai. Ticket no. JS352F1 Fl no.171 Dt.02.01.2010

But On 02.01.2010 all flights were cancelled from Amritsar Airport due to Bad weather and heavy fog.. No other means of transportation was available to

move out of Amritsar.

Hence all tickets were cancelled and fully refunded.

I had received full refund from Air India BUT I have not yet received

refund from you.