Kingfisher Airlines
Complaint against last minute cancellation of flight‏

Hi

I did booking on 21st october for flight to Amritsar from Delhi and got confirmation details and PNR number same day.

Thereafter, I got another email from kfalert@Flykingfisher.com on 16-10 stating that " Your booking is confirmed on Kingfisher Airlines flight IT4309/18OCT DEL-ATQ @1625 hrs. Your PNR is ITOFMY "

and gloomily got email one day before boarding that that "Dear Guest, FLIGHT IT 4309 DEPARTURE DEL IS CANCELLED FOR 18 OCT"

due to operational reasons.

I underwent great mental agony as I was scheduled to leave just after my marriage for visit to golden temple. My hotel was booked on 18 th and 19th oct and trip for places to be visited were finalized. I have to fight with Kingfisher Customer Care to get me alternate ticket but the ticket was at 1:30 AM on 19th october. I booked ticket of 2:20 pm considering some plan and expectations on 18th of Oct. I could have also booked ticket of Rs 1600 at 1:30 but booked ticket of kingfisher because they were more convenient to my planning and schedule. I have to cancel my plan of trip on 18th October only because of Kingfisher. Its was very inconvenient to board flight at 1:30 am and manage reaching hotel at night in Amritsar. To compensate mental stress I underwent a day before, I should be compensated with the difference of flight fares i.e. Rs 8000.

Guest Names: Parminder Singh and Taranjeet Kaur

Airways: Kingfisher Red

Flight: IT4309

Aircraft: ATR

Delhi (DEL) to Amritsar (ATQ)

Date : 18 oct

Ticket Nos : 0902471412866 and 090247141287 booked on 21 oct

Total Fare: Rs 11368

Alernate ticket booked: air india AI-14 leave at 01:30 am with total Fare Rs 3300 (Approx.)

Best Regards

Thanks in advance

Parminder Singh

9818453513

Company: Kingfisher Airlines
Country: India
State: Delhi
City: West Delhi

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