Mahindra Scorpio Automatic
Pathetic service & poor quality of product manufactured

I bought a scorpio Automatic after selling my Innova. It has been a night mare ever since. I had one of your own dealership saying we cant expect better than what i have with Indian vehicles. The third day after i spent 12.5 lakhs on Scorpio automatic bearing registration number TN 18 B 111, with Engine number HC94L44404, chassis no MA1TA2HCP92L29094 dated 30-11-09, model VLX AT, the cover of the censor behind the rear view mirror fell off. I went all the way from Anna Nagar to Vadapalani only to hear " oh it's only a cover sir". Ever since that day, the case has been changed, altered during every service to an extent that my SUV stood apart! people knew by default that the case would have fallen off! to top it off... the handles will be constant concern as it needs to be tightened every month. After a month the air conditioner was maknig so much noise that it made me sweat! when asked the filter get's clogged every now and then... A xylo, a lower budget car, has the luxury of a row AC whereas an automatic scorpio owner has to make do with a single AC!!! I own a few cars, Benz C class, Swift to name a few... but believe me never have i had such a unique unpleasant experience like the one with Mahindra. After 20, 000 kms, the autmatic scorpio seems to have a major problem with the gear box for which my vehicle has been in the custody of the authorized workshop for a little over a week!! I have also received a call asking me to take delivery of the vehicle and "adjust" with the horrible vibration as the part has been ordered and it will take another week for it to reach the service centre. Is this your idea of penalising me for having been stupid enough to purchase the highest valued car in your SUV manufacturing segment? I request you to consider a fair deal. before i flare up enough to go to the consumer court, can you just take back this pile of junk and give me my money back? I also wonder if this is the case only with my vehicle or if this is the standard i can expect as one of your executives stated? if thte problem is only with my vehicle, i am still open to take a chance with another piece of junk and would love to stand corrected about my perception of Mahindra. There are no Contact details given for me to directly raise my concerns with Mahindra. Hence i have chosen this medium hoping that some justice be rendered.

Company: Mahindra Scorpio Automatic
Country: India
State: Tamil Nadu
City: Chennai

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