Maruti wagon r
Pathetic service at Rohan motors Greater Noida

Dear Sir,

I have given my car for Bumper painting and tyre replacement to Rohan motors, Greater Noida. They committed me to give back my car within 2 days and when i went after 2 days the car was lying in same condition and nothing was done.

After asking I got reply that we do not have bumper in stock so we can not say when will be give back your car and tyre is not replaced as you have not given as 20 rupees for tyre replacement as we do not have tyre replacement facility and we got tyre replaced from outside.

I demanded my car back but they told me that we cannot give back your car because we have created a job card against it and will give back only after we will get the bumpers and no time was mentioned.

I met with the AGM (MP Singh) to tell my issue and he committed me to give back my car after next 2 days. so i felt helpless and came back only to find the car in same condition even after next 2 days.

Finally, I got my car after 10 days and i faced lot of harassment in between. However, the work was only of one day.

The service level at Rohan motors, Greater Noida in pathetic and much much below Maruti or any other service station standards.

Could anybody suggest what can I do so that other customers do not get harassed at Rohan Motors, Greater Noida.

Regards

Jaspal

Company: Maruti wagon r
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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