Air India Express
No refund after cancelling the flight
- 05-31-2012
- 249
I have sent 3 reminder mails to customersupport@airindiaexpress.in since 12th May regarding my refund claim for my ticket PNR No. FT74ZF (ticket attached with the mail; its for cancelled air india express flight no. IX-208 Dated 12/05 for the sector Mumbai to Mangalore). the previous two reminders were dated for 12/05 and 22/05.
However i am sorry to say that despite my repeated reminders i have not yet received any proper reply from your side (except for a mail on 17th of May that my mail has been forwarded to the concerned department) nor i have got my refund back as yet.
not only this lackasaidal attitude from your side is highly frustrating but it will also prevent me from booking any tickets with this airlines in future. i hope that better sense will prevail and soon a redressal of my complaint will be done so that i am not forced to take a legal recourse for my rightful claim.
Dr. Anubhav Rathi
Company: Air India Express
Country: India