Bag It Today
Refund Not paid by Bag it Today

I had ordered a product from Bag it Today in October.

Order number is OGA 100031362

Reference id no 998937548 for Rs 1398

At first they send the product in Cash on Deliver Mode. and the customer care told me there was a mistake from their part and they will re ship the item in prepaid mode. Since there was unnecessary delays in getting the order, i cancelled the order in December.

The customer executive who contacted me had told money will be refunded in 21 days.

After that i have contacted the customer care in january, feb and march, the are constantly repeating same message,

we will refund in 3 weeks time.

It is now more than 4 months and till now no money has been refunded.

It is a shame for a well known company like India Today Group for playing games with their privileged customers.

So i am expecting necessary Action from Bag it Today.

Regards,

Jubin Tom George

Company: Bag It Today
Country: India
State: Maharashtra
City: Mumbai Suburban

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