Bata shoes
Cheap Quality of Shoes

Dear Sir/Madam,

Sub: Complaint against Bata Ltd.

I had bought Bata leather shoes around 8 months back from Bata showroom at fort (next to AkbarAllys) for Rs.-. Both the soul of these shoes are actually broken and the inside rubber is comming out from the soul and it is difficult to balance wile walking.

I had visited the same showroom to meet the manager (I guess Mr. Ramesh Chavan) couple of time, but he is never available at the shop. I fail to understand why such people are recruited by Bata who are never seen in the branch. Further, the other staff (Mr. Irshad) does not know how to speak to customers. He was rude and very arrogant.

I asked Mr. Irshad to change the base of the shoes for which he replied saying that it will charge me additional Rs.450/- and there will be no guarantee for the shoe after that.

I fail to understand why in first place bata makes such cheep quality of shoes that does not last even for a year. Further, why cant you give a guarantee for the new soul that you will add to the shoes

Company: Bata shoes
Country: India
State: Maharashtra

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