Bata India
Poor quality and no response

I had purchase one pair of shoes from bata india shop at 83 hazratganj, near gpo, lucknow-226001 in the month of july. After the few days of using this pair of shoes... The sole of shoes came out from different place for whcih i made my complain at the same shop.

They ask me to give my shoes for repair.i gave those shoes pair to them.they return me the same shoes pair after a week. Whole sole is stitched in place of proper pasting... Whcih is also looks bad.

I had complain with them they told me they are helpless in this matter godwon people handle repair process.

After the month time whole sole is get cut because of stitching for whcih i had already complain and also upper is destroyed in different place.

I again visit and show my shoes at bata india shop and also write a email to bata india head office but no one ready to help me or response.

I am really shocked with this working style and poor quality of products from such a old reputed company.

We are customer from my school days for their product.may god help me and make them understand their management to realize about their faithful customers.

Sanjeev, lucknow

Company: Bata India
Country: India

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