Hi,
Yesterday i purchased 4 pair of jeans and two t shirts from a levis store
worth Rs. 10, 599.
The address and phone number of that store is :
Levis-Marda Est - Jaipur MI Road
Marda Estate Pvt LTD.
Levis store,
Mi road jaipur,
0141- 2362906
and my bill's Tin number is: 08462104278.
The sales man there told me that because its a sale season it will take a
few days for alteration and
*"Its levis policy that you can get your jeans altered from any levis store*
*without any surplus charges."*
*
*
I asked him about the store in my locality he confirmed that they will do
the alteration.
So today i went to the store that is near my house.
There the sales man and the manager said that *we do not do alterations for
that store as we are a franchise not the authorized Levis store and we have
to pay Rs. 50 to the tailor for these things*.
And when i asked them about the manager of Levis in Jaipur the sales man
replied "*Do whatever you want we will not do the alteration*"
I just want to know what kind of customer service or rather stupidity is
this on the part of *LEVIS * which is such a reputed brand.
*I want a quick response regarding this issue other wise i would return my
purchase back to levis with full reimbursement of money as well as the
harassment which i had to suffer from the sales man as well as the manager
of the store.*
*
*
This is the details of the concerned manager and his store
Surendar sahu
07737060607
Levis Store
Viashali Nagar
Jaipur
Rajasthan
Kindly do the need full other wise I will have to take the required legal
actions.
Regards
Anurag Choudhary
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